Thorough and friendly. Made a tough situation more bearable. Appreciate the knowledge of both the lawyers and paralegals. Thorough and friendly. Made a tough situation more bearable. Appreciate the knowledge of both the lawyers and paralegals. Thorough and friendly. Made a tough situation more bearable. Appreciate the knowledge of both the lawyers and paralegals. Thorough and friendly. Made a tough situation more bearable. Appreciate the knowledge of both the lawyers and paralegals. Thorough and friendly. Made a tough situation more bearable. Appreciate the knowledge of both the lawyers and paralegals. M.L, Houston TX April 2019