If you've been receiving emails lately telling you about a court date that you knew nothing about, don't click on it, or you could be downloading malware onto your computer, says the Federal Trade Commission.
The malware could cause your computer to crash, or put a virus or spyware on your computer, to steal your personal information.
But what if you already clicked on the email or the attachment? The FTC recommends that you:
- Stop shopping, banking, and doing other online activities that involve user names, passwords, or other sensitive information.
- Update your security software, and then run it to scan your computer for viruses and spyware. Delete anything it identifies as a problem. You may have to restart your computer for the changes to take effect.
- If your computer is covered by a warranty that offers free tech support, contact the manufacturer.
- If you can’t solve the problem on your own, consider hiring a company — some are affiliated with retail stores — that offers tech support on the phone, online, at their store, and in your home.