Can I file a complaint with the Consumer Financial Protection Bureau against a payday loan company?

Yes.

Starting November 6, 2013, the Consumer Financial Protection Bureau (CFPB) will accept your complaints against payday loan companies.

You can file a complaint about unexpected fees or interest; unauthorized or incorrect charges to your bank account; payments not credited to your loan, problems contacting the lender, or other problems.

You can also get your questions about payday loans answered by the CFPB by calling 855-411-2372 or by emailing your questions to the CFPB.

If you can't afford to pay your payday loans, many people don't realize that if you qualify, payday loans can be discharged in bankruptcy just like any other debt, or paid partially or in full without interest through a court-approved chapter 13 plan.

Call our office at 713-772-8037 and make an appointment for your first free visit with a debt relief attorney, and we can show you your options in handling your payday loans, as well as dealing with your other debts. Filing a bankruptcy case immediately stops all collection calls, lawsuits, repossessions and foreclosures.

J Thomas Black
Board Certified, Consumer Bankruptcy Law- Texas Board of Legal Specialization