(I first heard about your firm) received letter/advertisement in mail...informing me of an upcoming judgment to be filed against me.

(I first heard about your firm) Received letter/advertisement in mail...informing me of an upcoming judgment to be filed against me.

(I chose your firm because) Grateful for information/heads up on judgment; quickness to get consultation and filing scheduled.

(What can we do to improve?) Don't have any complaints or haven't experienced areas that may need improvements. I've been very satisfied with services of the firm & its staff.

(What did we do right?) I was impressed w/ease/atmosphere of office and courtesy of staff; location of office near home/work; reminder calls about appointments; time spent w/clients to explain processes & expectations and reassurance that "good people" can make "bad choices" and still be respected.

M.T., Houston TX August 2015