(I chose your firm because) Mr. Black made me feel like he really cared about me and my situation.

(I chose your firm because) Mr. Black made me feel like he really cared about me and my situation.. (What can we do to improve?) Nothing! (What did we do right?) Everything. Mr. Black is a very caring person and I will always be greatful for him and his staff.S.R., Pearland Texas November 2016